faq

Conferences & Events
Frequently Asked Questions



For assistance with signing in or account creation, please forward an email to [email protected].
 

NOTE: Conferences and events are added to the list throughout the year.
  • Go to www.nei.org
  • Click Events at the top of the webpage
  • Scroll down to view the list of Upcoming Conferences and Events
    • General information such as logistics, rates, and hotel information can be found by clicking on the hyperlink for the event.
For assistance regarding events, please forward an email to [email protected].
 

NOTE: A major credit card is required to successfully complete the registration process.
  • Go to www.nei.org and click CONFERENCES at the top of the webpage
  • Scroll down to view the list of Upcoming Conferences and Events
  • Click on the hyperlink for the event, then click the REGISTER button
  • Log in with an email address and personal password (NOTE: It is best to use a company email address to receive the appropriate rate.)
  • Select the appropriate option
  • Click the ‘individual’ box for self-registration
  • Click the ‘group’ box for group registration (including yourself)
    • Enter First or Last of the attendee
  • Click SELECT to attend a session(s) or evening event(s), if applicable
  • Click NEXT to proceed to the summary page and to checkout for processing payment
  • Review and apply to all policies and disclaimers. Then click the SUBMIT button.
  • A confirmation and copy of receipt will be sent via email.
For assistance with registration or to request and invoice, please forward an email to [email protected].
 

Yes, a registration fee is required to attend unless you have received a promo code for complimentary registration. Fees vary based on your current NEI membership and/or organizational affiliation. A full rate chart is available on the event registration page. If you're unsure about your membership status, please contact Member Relations [email protected].


  • Go to www.nei.org and click LOGIN at the top of the webpage
  • Enter email address and personal password
  • Click on the drop-down arrow near the displayed name and select MY PROFILE
  • Click the MAKE PAYMENT button to display all open balances
  • Click within the field to select appropriate person or organization
  • Check the appropriate box(s) to make payment
  • Proceed to process payment. A receipt will be sent via email.

  • Payment by Credit Card (Visa, MasterCard, AMEX, Diner Club)
    • For online registration and invoices
    • To provide by phone for manual registration and invoices, please contact the registration team at 202.739.8039

Payment by Check
  • For invoices only
Make check payable to:
Nuclear Energy Institute
P.O. Box 759072
Baltimore, MD 21275-9072

Please include name and invoice number in the memo to ensure prompt credit to the account.
 
Payment by Wire Transfer or ACH
  • For invoices only
Send information to:
Wells Fargo Bank
740 15th Street, NW
Washington, DC 20005
Routing: 121000248
Account: 2030000023990
Swift Code: WFBIUS6S
  • Please include name and invoice number in the memo to ensure prompt credit to the account.

  • Go to www.nei.org and click LOGIN at the top of the webpage
  • Enter email address and personal password
  • Click on the drop-down arrow near the displayed name and select MY PROFILE
  • Click the PURCHASES tab and select EVENTS
  • Click on the DETAILS button for the appropriate event
    • Click ADD SESSIONS to add sessions, evening events, etc. Then click SELECT for the appropriate event
  • Click EDIT INFORMATION to add or update emergency point-of-contact and/or custom field questions

For additional assistance, please forward an email to [email protected]. 

  • Log in to your NEI account. 

  • Go to VIEW PROFILE under Manage Profile and Access Member Resources. 

  • Select VIEW PROFILE above "Web Boards." 

  • Click the PURCHASES tab between “Organizations” and “Requests.” 

  • Find the event you want to cancel and select VIEW.

  • Click VIEW again. 

  • Click CANCEL REGISTRATION on the left side of the screen. 

  • Confirm by selecting Okay when asked if you wish to cancel this registration. 

  • Read the cancellation policy carefully. 

  • To cancel the entire event, select "Your Name” or leave it blank to cancel specific sessions only. 

  • Click Cancel Registration at the bottom right corner. 

  • Confirm by selecting Okay again. 
     

Your registration will be shown as canceled, and you will receive a confirmation email shortly.  


Please refer to the event website for specific cancellation fees and refund deadlines. If you have questions about a refunds, please reach out to the registration team ([email protected]).
 

To request a substitution, please send an email to [email protected].

NOTE: Promo codes are not case sensitive.
  • Follow the procedures for ‘How do I register for an event?’
  • During "checkout", key in the promo code in the PROMO CODE field. Leave a space between the “#” and the “letter”.
  • Click the APPLY button. 
  • Click NEXT to proceed to checkout
  • Review and apply to all policies and disclaimers. Then click the SUBMIT button.
  • A confirmation of registration and a copy of the receipt will be sent via email.

NEI Code of Conduct